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FAQs
Find quick answers to common questions
Function & Compatibility
1. Are your thermostats compatible with my heating system?
Yes. Our thermostats support most common heating systems, including ON/OFF boilers, underfloor heating, and fan coil units.
2. Do your thermostats support smart home integration?
Yes. Selected models support Wi-Fi, Zigbee, or Bluetooth, and can integrate with platforms like Alexa, Google Home, and Tuya Smart.
3. Can your thermostats control multiple zones or devices?
Yes. We offer multi-zone wiring centers and thermostats suitable for controlling multiple heating zones or devices.
Installation & Usage
1. Is installation difficult for end users?
No. Most thermostats come with clear instructions and can be installed easily by professional HVAC technicians or experienced installers.
2. Can I adjust the temperature remotely?
Yes. Wi-Fi or Zigbee-enabled thermostats allow remote control through mobile apps or voice assistants.
3. Are your thermostats energy-efficient?
Yes. All models are designed to optimize energy usage while maintaining comfort, helping reduce energy costs.
After-Sales & Service
1. What warranty do you provide?
All thermostats come with a 12–24 month warranty, depending on the product type.
2. Can I get technical support if I encounter problems?
Yes. Our professional technical team provides online support for installation, configuration, and troubleshooting.
3.Do you provide replacement parts or repairs?
Yes. We offer replacement parts and repair support within the warranty period to ensure uninterrupted operation.
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